ORDERING, SHIPPING AND HANDLING

J.K.ARMY has a professional team to process and handle your orders every day. We partnered with several major courier services to make sure your order is delivered to you on time. Our partnering couriers include HongKong POST, EMS, DHL, Federal Express ( FedEx ) and UPS.

J.K.ARMY ships orders complete. We can ship orders to customers partial if they desire, but they must request this action and agree to the partial shipping policy. If you wish to have your order shipped partial please make note of it on your order, in stock items will ship ASAP, and out of stock items will be placed on a second order, this order will be placed with the information from your first order, and you will receive an email notification with all the information for that order. Agreement to partial shipment of orders implies that you accept the fact that you will pay shipping charges each time we send you a box, and it implies that you agree to let the J.K.ARMY staff place a second order using your information.

We ship our products to most of the countries includes the following:
Argentina, Australia, Austria, Azerbaijan, Belgium, Bermuda, Bhutan, Brazil, Brunei Darussalam, Bulgaria, Canada, Central African Republic, Chad, Chile, China, Mainland, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia (Republic of), Fiji, Finland, France, French Guiana, Germany, Ghana, Gibraltar, Greece, Greenland, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, South, Lao PDR, Latvia, Lithuania (Republic of), Luxembourg, Macau, Malaysia, Maldives (Republic of), Malta, Mariana Islands, Mexico, Nepal, Netherlands, Netherlands Antilles, Aruba, New Caledonia, New Zealand, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Réunion, Romania, Russian Federation (Russia), Singapore, Slovak Republic (Slovakia), Slovenia (Republic of), South Africa (Republic of), Spain, Sri Lanka (Republic of), Sudan, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Venezuela, Vietnam, and Virgin Islands of the U.S.A.

Import of airsoft guns are prohibited in some countries, such as Australia, Mainland China, Singapore, Netherlands and Denmark. However, we can ship combat gears and accessories to these countries. If your country is not shown above, please contact for more information about our shipping service.

For All United State customers, all airsoft guns shipping to United States of Amercia will be affixed with an orange tip.

ITAR Item - Restricted Shipping

Prices and taxes:
Prices are denominated in US dollars.
Customers are responsible for all the customs and import duties and taxes.

Shipping Service:

Standard Express Service
Weight limited under 1,000g default use Hong Kong Post Air Small Packet Service. (usually takes 10-20 days exclude holiday/custom clearing)
Weight limited 1,000g - 10,000g default use Hong Kong Post Standard Express Service.  (usually takes 10-20days exclude holiday/custom clearing)

EMS International Express Service
Usually takes 4-8 days exclude holiday/custom clearing ( Also depends on countries and regions )
You may chose other Speedpost Service. (usually takes 3-5 days exclude holiday/custom clearing) (eg. DHL, UPS, FedEx etc.)
Contact us for details.

Handling Time
5-10 Business days

APO/FPO Address
All Airsoft guns can't be shipped to APO/FPO addresses.


The freights tariff is calculated by the weight and dimension, shipping location, and shipping method of the shipment. Therefore, if the heavier and bulker your item is, the higher the shipping cost. The cost varies while the shipping location and the shipping method change.

You can check the shipping rate, procedures as below by yourself:
1. Add item and qty on the shopping cart
2. Go to "Shopping Cart"
3. Select your own shipping country and province on the box of "Estimate Shipping and Handling", then click " Shipping Service "
4. It will list the shipping fees of standard and express service for your consideration

The freights tariff will be updated from time to time, the shipping fee includes the order handling fee, packaging fee, and other costs.

 

Disassemble Airsoft Gun Service

It depends on the item and upon your request, we can assist to disassemble the airsoft gun into parts and ship them separate shipments. However, a handling fee and extra shipping cost may apply according to the items and number of separated shipments.

Please contact us if you have any questions about this service.


Mainland China, Taiwan, Hong Kong and Macau

中國內地,台灣,香港及澳門地區

- 中國# , 台灣 , 香港 , 澳門大部份城市及地區都能派送。( 除偏遠地區或速遞不能派送的地區外 )
- 以上的地區將會預設順豐速運公司或香港郵政發貨,派送時間︰2-5天。
- #中國內地絕不接受寄送任何仿真鎗、玩具鎗及其仿真鎗形成零件。
- 如已購買相關的產品,我們將會退款及取消訂單。
- 本公司所展示的產品價格不含關稅,如當地地區進口或出口有任何關稅徵收,請先向有關部門查詢。

-  We are shipping to most of the regions in China#, Taiwan, Hong Kong, Macao (Except remote area or area without service coverage of express courier)
- Default courier for the above regions would be S.F. Express or Hong Kong Post. (Estimated Delivery Duration : 2-5 Days)
- # Airsoft Gun or parts would be strictly prohibited by shipping into China, 
- Our shipping/handling fee does not include Tax, please refer to local custom authorities for information about importation or exportation tax

 

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