Special Announcement


Airmail services to Australia, Canada, Mexico, United States and certain other destinations suspended
2021.12.31
Hongkong Post announced today (December 31) that, owing to the substantial reduction in flight frequencies or even cancellation of flights by airlines for certain destinations, all airmail services (including Speedpost) to Australia, Canada, Mexico and the United States will be suspended from tomorrow (January 1) until further notice. Hongkong Post will continue working closely with air freight contractors for resumption of the impacted services as soon as possible.

In addition, airmail services to Belize, Christmas Island (Indian Ocean), Cocos (Keeling) Islands, Cuba, El Salvador, Guatemala, Nicaragua and Norfolk Islands will also be suspended in view of mail transiting via Australia and Mexico.

Members of the public may visit the web page of Hongkong Post at www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_1105.html


Postal services to certain destinations subject to delay
2021.12.07
Throughout the pandemic, Hongkong Post has been putting our best efforts to minimise the disruptions to our services. However, owing to insufficient air flight and sea container capacity, we regret that extra time may be required for conveyance of your mail items (including Speedpost) to the destinations despite the completion of local processes after posting. Please find the information in the table below. In addition, delivery operations of our overseas counterparts may also be affected due to the pandemic.

Dear Customer:

Due to the high demand for shipping during Holiday Seasons, but flight and sea container capacity remains the same. Airmail and surface mail will take longer to process and transit during this period.

Please read the following notice from Hong Kong Post Administration:

https://www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_1097.html

 


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